Dutch-Speaking Customer Service Representative

Feladatok: Join our team as a B2B Customer Service Representative, where you'll manage your own portfolio of clients, handling inquiries primarily via email and inbound calls.In this role, you'll be the dedicated point of contact for your assigned customers, ensuring a seamless service experience. While call volume is low, you'll be responsible for resolving complex issues related to contracts, password resets, collaboration processes, daily usage inquiries, and billing matters. Additionally, you'll coordinate with other internal teams to provide comprehensive support.Your expertise and attention to detail will play a key role in maintaining strong client relationships and delivering high-quality service.What You'll Do:Serve as the primary point of contact for your assigned B2B clients, ha...